Maintenance
How Kaspen follows up when a vendor doesn't show
The trigger
Tenant
The plumber never showed up.
How Kaspen runs it
- Text
From Tenant
“The plumber never showed up.”
- Text
KaspenVendor
Asks the vendor for a new time
- Text
KaspenVendors
Moves to the next vendor if there's no reply
- Text
KaspenTenant
Shares the new visit window
- PMS
Kaspen · Resolved
Repair done. Vendor no-show noted
What you control
- ✓ Your vendor list and backup order
The outcome
No-shows get rebooked without your coordinator chasing.