Collections
How Kaspen runs a rent reminder sequence
The trigger
PMS
Rent unpaid on the 3rd.
How Kaspen runs it
- PMS
PMS
Rent unpaid on the 3rd.
- Text
KaspenTenant
Sends a reminder with the payment link
- Text
KaspenTenant
Follows up on your schedule
- PMS
KaspenPMS
Logs every contact on the ledger notes
- Text
Manager · Notified
Unresolved balances go to your team
What you control
- ✓ You set the schedule and wording
- ✓ Escalation and legal steps stay with your team
The outcome
Every late tenant gets contacted on schedule.