How Kaspen follows up on unfinished applications

The trigger

How Kaspen runs it

1. PMS

   Application started 2 days ago, not submitted.

   PMS

2. Kaspen→Applicant

   Reminds them and asks what's missing

   Text

3. Kaspen→Applicant

   Answers questions on documents and fees

   Text

4. Kaspen · Logged

   Application submitted

   PMS

What you control

• ✓ Approval decisions stay with your team

The outcome

More started applications get finished.

See Leasing →

Related workflows

• How Kaspen replies to a late-night Zillow lead →
• How Kaspen answers pet policy questions →
• How Kaspen recovers a tour no-show →